Founder & CEO at ChurnPill
📍 Travelers Rest, SC
Ben Robertson is the founder of ChurnPill, a SaaS retention platform that helps businesses reduce customer churn through predictive analytics and automated intervention campaigns. Previously, he led customer success at Gatsby Inc and Netlify, bringing deep expertise in helping SaaS companies grow sustainably.
3 articles • Latest: September 12, 2025
Stop bleeding customers and cash. Learn proven strategies to reduce churn rate in B2B SaaS companies and turn retention into your biggest growth driver.
Most SaaS founders track churn wrong and miss the patterns that predict business failure. Learn the real churn metrics that matter and benchmarks for 2025.
Learn how to implement Stripe pause subscription features to reduce churn and retain customers who might otherwise cancel permanently.
